LendEasy
Context
Individuals often seek quick and convenient solutions to their financial needs. Personal loans have emerged as a popular option to meet various financial goals, such as home renovations, medical emergencies, or educational expenses. However, the process of applying for a personal loan can be time-consuming and complex, involving multiple steps and paperwork.
My Role
UI Designer, UX writer
Bot persona, chatbot design, conversation Design , UI design
4 weeks
Team project
Tools
Figma
Why the conversational approach
Individuals often seek quick and convenient solutions to their financial needs. Personal loans have emerged as a popular option to meet various financial goals, such as home renovations, medical emergencies, or educational expenses. However, the process of applying for a personal loan can be time-consuming and complex, involving multiple steps and paperwork.
User persona
Conversation setting
